Services & Procedures

Proven Receivables Management Strategies for Exceptional Results

As one of America’s premier receivables management firms, we specialize in delivering professional and results-driven solutions. Our mission is to resolve outstanding accounts quickly and effectively, all while preserving business relationships and minimizing cost.

Account Placement

Clients can refer accounts for management via:

Email
Secure web portal
Fax
Traditional mail

Once submitted, each account is securely entered into our advanced receivables tracking system.

Initial Customer Outreach

Our team initiates respectful and professional contact within 24 hours of account submission. We prioritize solution-based conversations over confrontation, with the goal of preserving goodwill while securing payment or resolution.

Client Engagement Options

The opportunity to approve or decline further legal action
A detailed outline of court requirements
Cost estimates for proceeding

Legal steps are only taken with express client approval.

Immediate Processing

On the day of entry:

A professional notice is generated and sent to the customer
The total amount due is outlined
An official acknowledgment is sent to the client

Our system cross-references each case with prior records to ensure we leverage all available historical data for faster resolution.

Claim Processing

Every receivable is reviewed to confirm complete documentation and any specific handling instructions. Client and customer data is integrated into our secure system to begin resolution efforts promptly.

Clients receive their first detailed report within 14 days, allowing time to evaluate progress and determine next steps.

Escalation & Resolution Timeline

If a resolution isn’t reached within 30–45 days:

The matter may be escalated to our affiliate legal network (with client approval)
Extended in-house resolution remains an option when appropriate

When legal involvement becomes necessary, the account is forwarded to our affiliated legal professionals for further action, typically within 2–4 weeks of escalation.